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Frequently Asked Questions
هل متجر زلزال موثوق؟
نعم، متجر زلزال موثوق 100%. نحن منشأة تجارية مسجلة رسميًا ونمتلك رخصة مزاولة أعمال صادرة من إمارة دبي رقم 1356673، مما يضمن لعملائنا التعامل الآمن والموثوق في جميع عمليات الشراء والدفع.
How will the Roblox items I purchase be delivered to me?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How long does delivery take after placing an order?
Most orders are delivered instantly or within minutes via WhatsApp or Discord. In rare cases, it may take up to 12 hours due to verification procedures.
Do you offer discounts on bulk purchases?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What is your return or exchange policy for items?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are your products and Robux bundles safe to buy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Can I modify my order after payment?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Can I schedule delivery for a specific time?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What payment options and currencies do you accept?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What should I do if my order is not delivered?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are there any hidden fees on the products?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.